Reference

cordoba99 Privacy Policy For Your Account

cordoba99 Privacy Policy explains how we handle your account details, phone verification, device signals and wallet records while you access the lobby.

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HELP WITH PRIVACY

Get Clear Answers About Your Data

A privacy question should not slow down your account step. We keep the contact route close to the account and cashier areas so you can ask about a phone check, a payment…

Account privacy request Use the support route attached to your account when you want a copy of stored account details, a correction to your phone record or clarification about a verification step. We may ask you to confirm account ownership before discussing private records.
Wallet record question If a DANA, OVO, GoPay or QRIS reference appears incorrectly, send the transaction reference and approximate time through the cashier support path. We check the account match without asking you to disclose a wallet PIN or full private credential.
Cookie or device help For questions about cookies, browser storage or a blocked device session, tell us your device type and browser version. We can explain which session signal was used and what account step may be needed before access continues.
DATA CONTROL POINTS

See What We Protect And Retain

Privacy at cordoba99 is handled through practical controls rather than broad promises. We separate account access details from payment references, limit internal access to records needed for support or security, and use…

Account details

We use your name and phone number to create and identify your account, complete the clear phone verification step and connect support requests to the right record. If a detail changes, ask us to correct it after we confirm account ownership.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference helps us trace a wallet event without needing your wallet PIN. We use the reference to match status, investigate a mismatch and keep a payment query tied to your account.

Device security

We may record device type, browser details, approximate session timing and sign-in signals to identify unusual access. These signals support account protection and can prompt an ownership check before your account details or wallet status are shown.

Cookies and sessions

Cookies and browser storage can keep your login session connected and remember a privacy choice. You can restrict them in your browser, although removing session cookies may require you to sign in again before reaching the lobby.

Retention approach

We keep account and payment records for the period needed to operate the account, resolve a dispute, protect against misuse or meet a legal requirement. When a record is no longer needed for those purposes, we assess its removal or de-identification.

Change requests

You can ask for access, correction or a permitted deletion of personal account details through support. Include the account phone number and request type; we confirm ownership first so a private record is not released to the wrong person.

Find Answers Before Opening Your Account

These Privacy Policy answers focus on the questions you may have before the first account step. We cover the records linked to Indonesian wallets, phone verification, cookies, device access and requests made through support. If your question concerns a particular DANA, OVO, GoPay or QRIS reference, include that reference when you contact us so we can locate the relevant record without asking for your wallet PIN.

The cordoba99 Privacy Policy covers account details, phone verification, device and browser signals, cookies, support messages and payment references linked to DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. It also explains our use, security, retention and request process.

Phone verification helps us connect you with the correct account and reduce mistaken or unauthorised access. We may ask you to confirm ownership before discussing stored details, changing an account record or showing a payment status linked to your phone number.

Yes. The Privacy Policy covers payment references created when you use DANA, OVO, GoPay or QRIS, as well as bank transfer and virtual account references. We use them to match a wallet event, investigate a mismatch and answer a cashier support request.

Send a correction request through the support route connected with your account and state which detail is inaccurate. Include your account phone number, but do not send a password or wallet PIN. We confirm account ownership before changing or disclosing a private record.

Cookies and browser storage can keep your session connected and remember a privacy choice. You may restrict or remove them in your browser settings. If session data is cleared, you may need to sign in again and complete the account check before access continues.

We retain records only while they support account operation, payment questions, security checks, dispute handling or a legal need. Retention can differ by record type. When a record is no longer required for those purposes, we assess removal or de-identification.

Account access and eligibility depends on local law. Where local law permits, you can use the account path from a supported device and contact us about privacy requests. We may apply an ownership or phone check before revealing account or wallet records.

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